Welcome to the Lucky Tiger privacy policy. This page explains how we collect, use and protect personal information when you create an account, use our services or visit our site. We take privacy seriously and aim to be clear about what data we hold and how we handle it.
We collect the details you provide when you register and verify your account, including name, date of birth, contact details, identity documents and payment information needed to process deposits and withdrawals. We may also retain copies of documents submitted for verification.
Technical information includes IP address, device identifiers, browser and operating system details, location data where needed, and usage information generated by our site and mobile interfaces. We also use cookies and similar technologies to support functionality and analytics.
Transactional records cover deposits, withdrawals, bets, game activity, promotional use and correspondence about your account. We keep activity logs to help with account security, dispute resolution and regulatory compliance.
We use personal and technical data to provide and operate your account, process payments, carry out identity checks and comply with legal obligations. Data also helps us detect and prevent fraud, resolve issues, respond to requests and improve our service. With your consent we may use contact details for marketing and promotional messages, which you can withdraw at any time.
We protect information using appropriate technical and organisational measures, including encryption, access controls and staff training. Access to personal data is limited to those who need it for legitimate purposes. We retain data only as long as necessary for operational, legal and regulatory reasons.
We use cookies for essential site functions, analytics and to personalise your experience. Third-party providers may place cookies for analytics and advertising. You can control cookie settings through your browser and account preferences, and opt out of targeted advertising where available.
You have rights to access the personal data we hold, request correction, object to or restrict processing, request portability and ask for deletion where applicable. You may withdraw consent to marketing at any time. If you believe we are not handling your data correctly you may contact us or raise a concern with the Information Commissioner’s Office.
Requests to access, correct or delete data can be made via your account settings or by contacting [email protected]. We will verify identity before fulfilling requests and will respond in line with applicable data-protection requirements.
We share information with service providers who support our operations such as payment processors, identity-verification services, game and platform providers, fraud-prevention partners and legal advisers. We also disclose information when required by law or to protect our rights. Where personal data is transferred to jurisdictions outside the United Kingdom appropriate safeguards are used to protect your information.
We may update this policy to reflect changes in our services or legal requirements. We will post any updates on the site and notify account holders through the usual communication channels. References to LuckyTiger in account messages or site content are covered by this policy.
